Terms of Use and Privacy Policy

Who we are

This website (the “Site”) is operated by Innovations Numériques BD Outlier inc., doing business as Outlier3D (“Outlier3D”, “we”, “us”), a Québec corporation based in Montréal, Québec, Canada. The Site describes our products and links to the Outlier3D application login. Use of the Outlier3D application is governed by its own terms and privacy policy.

Person in charge of the protection of personal information: Miguel Cortes Email: contact@bdoutlier.com Mail: Outlier3D, Attn: Privacy, 1431 Rue Bishop, suite 6, Montréal, QC H3G 2E4, Canada

Terms of Use

1. Acceptance

By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

2. Use of the Site

You may use the Site only for lawful purposes. You must not (a) attempt to gain unauthorized access to any system; (b) interfere with the Site’s operation; (c) copy, scrape or reverse-engineer the Site; or (d) infringe intellectual property rights.

3. Intellectual property

Unless otherwise noted, the Site, its design, text, graphics, logos, videos and other content belong to Innovations Numériques BD Outlier inc. or its licensors and are protected by intellectual property laws. Outlier3D™ is a trademark of Innovations Numériques BD Outlier inc. Customer names and logos belong to their respective owners and are used with permission.

4. Third-party services

The Site may link to third-party websites or services that we do not control. They have their own terms and privacy policies.

5. No warranty

The Site is provided “as is” and “as available”. We do not guarantee that it will be uninterrupted, accurate or error-free.

6. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages arising from your use of the Site. Nothing in these Terms excludes or limits liability where Québec law prohibits it, including liability for bodily or moral injury, or for material injury caused by intentional or gross fault.

7. Changes

We may update the Site and these Terms. If we make material changes, we will update the date at the top of this page.

8. Governing law

These Terms are governed by the laws of Québec and the federal laws of Canada that apply there. Any dispute will be heard by the courts of the judicial district of Montréal, Québec.

Privacy Policy

Short version

• We collect only what we need to answer you and run a simple website.
• Analytics run only if you click “Accept” in the cookie banner. You can change your choice at any time with the “Cookie settings” link in the footer.
• We never sell personal information and do not use advertising cookies.
• You can ask to access, correct or delete your information at any time. We answer within 30 days.

1. Scope

This policy covers personal information we handle through the Site (contact form, waitlist form, cookies) and our direct communications with you. When you use the Outlier3D application, its own privacy policy applies.

2. What we collect and why

Source	Information	Purpose
Contact form	First and last name, company, job title (optional), country, work email, your message	To answer your request and, if you wish, discuss a business relationship
Toolkit waitlist	Name, email, your answer about your workflow (optional)	To tell you when early access opens and to shape the product
Server logs	IP address, browser type, pages requested, date and time	Security and delivery of the Site
Analytics (only with consent)	Pages visited, approximate location, device type, anonymized IP	To understand which content is useful and improve the Site

We collect information only for purposes determined before collection and by lawful means.

3. Cookies and similar technologies

• Strictly necessary: we store your cookie choice in your browser’s local storage so the banner does not reappear. No consent is needed for this.
• Analytics (optional): Google Analytics 4, loaded only after you click “Accept”. It sets cookies such as _ga. If you click “Reject”, it is never loaded.

4. Service providers and transfers outside Québec

We use a small number of providers to run the Site. Some may process information outside Québec or Canada:

• Web hosting and email delivery (GoDaddy): form submissions are sent by email from our hosting account.
• Fonts (Fontshare, by the Indian Type Foundry): your browser requests font files from their servers, which receive your IP address.
• Video hosting (Amazon Web Services): product videos are streamed from AWS servers, which receive your IP address.
• Analytics (Google), only with your consent.

Before communicating personal information outside Québec, we assess whether it will receive adequate protection, considering its sensitivity, the purpose, the safeguards in place and the applicable legal framework.

5. How long we keep information

Contact and waitlist submissions are kept as long as needed to answer you and manage our relationship, and no longer than 3 years after our last exchange, unless the law requires otherwise. We then delete or anonymize them.

6. Security

We apply safeguards appropriate to the sensitivity, quantity and format of the information, including encrypted connections (HTTPS) and restricted access to our mailbox.

7. Confidentiality incidents

If a confidentiality incident presents a risk of serious injury, we will promptly notify the Commission d’accès à l’information du Québec and the people affected, and we keep a register of incidents. Where federal law applies, we report breaches that create a real risk of significant harm.

8. Your rights

Subject to the law, you may:

• Access the personal information we hold about you and have it corrected;
• Withdraw your consent for future uses;
• Ask us to delete your information or stop disseminating it;
• Receive the information you provided in a structured, commonly used technological format (portability).

To exercise these rights, write to contact@bdoutlier.com. We respond within 30 days. If you are not satisfied with our answer, you may contact the Commission d’accès à l’information du Québec.

9. Changes to this policy

We may update this policy. If changes are material, we will update the date at the top of this page.